A Tennessee credit union recently chose UniLink as their front counter capture hardware provider. The Jack Henry Symitar user, operating in a Citrix environment, needed new check scanners with on-board processing that would allow them to operate the devices without being tied to a local PC. After searching high and low, the credit union found their perfect match with UniLink! The customer purchased 63 Digital Check SmartSource Expert Scanners to install in all of their branches!
The customer chose to partner with UniLink because of their consultative approach, product expertise, competitive pricing, and value-added services. UniLink’s vendor neutral product analysis allowed to customer to weigh all of their product options before making an informed buying decision. What impressed the customer even more, UniLink’s sales consultants took the time to educate on preventative maintenance of their new check scanners, helping to extend the life of their new hardware investment.
The customer has since been set up on UniLink’s eCommerce platform, where they can conveniently place any future order for hardware and supplies with the simple click of a mouse! UniLink’s eCommerce platform also allows them to access the repair portal, where they can enter repair tickets and view the status of their equipment whenever they need to!
The credit union is excited about the new partnership with UniLink and believes the company will add great value to their financial institution.