A 92-branch bank in North Carolina recently teamed up with UniLink for a front counter capture hardware upgrade. The customer was looking to upgrade their hardware equipment without breaking the bank, and UniLink had the answer! After consulting with UniLink’s expert sales representative, the Fiserv software user purchased over 20 Epson TMS-9000 check scanners for their branches.
The customer decided to purchase from UniLink because of their top of the line customer service. UniLink spent time building trust and developing a strong business relationship with the customer, and allowed them to feel comfortable and confident with UniLink’s products and services. The customer discussed their various business needs and UniLink was able to provide a vendor neutral product analysis and allow them to make an informed buying decision.
The customer is in the process of being set up for UniLink’s eCommerce platform that is easily accessible from UniLink’s website. On UniLink’s eCommerce platform, the customer can place any and all future orders online, create a quote for approval from an online order form, bill and ship to multiple locations, assign a PO number to any order, and maintain a complete order history that can be exported into an excel document.