A community bank in Arkansas recently teamed with UniLink for a front counter (teller) capture hardware upgrade! The bank was first introduced to UniLink at the 2016 Jack Henry Banking and Educational Conference in Grapevine, Texas. After consulting with a sales representative and evaluating demo equipment, the customer purchased 44 SmartSource Professional Elite 155 DPM check scanners and Elite ReceiptNOW thermal printers for the conversion in all of their branch locations!
Before purchase, the bank utilized UniLink's unique demo program, where they received free demos of a variety of check scanners and thermal printers to test in their branches. This allowed the bank to witness first-hand the benefits of teller capture in the branches, and enabled the customer to make the best informed buying decision.
In addition, the bank's staff is receiving preventative maintenance training from UniLink's repair staff. UniLink readily provides free training on how to properly clean and maintain teller capture equipment, to extend the life of the hardware, avoid malfunctions in front of customers, and significantly reduce any repair costs! The bank ALSO is set up for online ordering via UniLink's eCommerce platform at www.UniLinkinc.com, allowing the customer to access their account directly from UniLink's website, create a quote for approval from an online order form, bill and ship to multiple locations, assign a PO number to any order, and maintain a complete order history that can be exported into an excel document!
UniLink's customer-first approach, value-added services, and competitive pricing are the reasons why the bank selected UniLink as their vendor of choice! Are you upgrading to front counter (teller) capture? Interested in a consultation from a company who offers unlimited value? Contact us below!