A credit union in Florida recently purchased 105 Digital Check SmartSource Elite55 check scanners from UniLink. The Jack Henry Symitar user was looking to streamline their deposit operations from back counter to front counter and found that Digital SmartSource hardware technology was the perfect solution for their business footprint!
The credit union chose UniLink to be their front counter capture hardware provider because of their consultative approach and competitive pricing. UniLink was able to provide the customer with an expert vendor-neutral product analysis, allowing the credit union to fully assess all of their hardware options and purchase the units that were the most suitable for their financial institution. Not only was the customer offered an unbiased hardware analysis, UniLink was also able to provide some of the most competitive prices in the financial hardware industry, saving the credit union a great deal on their financial hardware
As part of the new partnership, UniLink will be providing the credit union with preventative maintenance supplies as well as free educational webinar training on how properly use, maintain, and troubleshoot their new equipment-- decreasing potential downtime in the future!
The credit union was also set up on UniLink’s intuitive eCommerce platform that they can access directly from UniLink’s website. The customer can now continue to purchase their equipment with just a click of a button! They were also set up to use the repair portal in the future, allowing them to enter repair tickets and view status updates of their equipment being repaired whenever needed. The customer is extremely satisfied with all of the value-added services they are receiving from UniLink so far and are excited to continue to work with the company in the future!