If we had to guess what Chris Muchard's lucky number was, we would choose the number 4. Chris has been a UniLink sales consultant for 4 years, and in November 2015, Chris became a father of 4. Yes, it is exactly what you are thinking- Quadruplets.
One of Chris' many talents include the ability to hold all four babies at once in two hands; so quite literally, Chris and his wife, Katie, have their hands full with Owen, Mason, Brian and Lilly. That doesn't stop Chris from coming to work with a huge smile. I mean, wouldn't you have a big smile on your face all the time if you had that many cute kids? Chris' hobbies including dressing his children up in Buffalo Bills and Buffalo Sabres gear (even his daughter, Lilly) and being a part-time celebrity on the local news stations for his Quads!
We couldn't be happier with the high-quality refurbished scanners you're providing for our remote deposit merchant capture program. You've saved us a significant amount of money without sacrificing quality. Also, I appreciate the outstanding customer service you've provided. You're easy to reach by phone, you return messages promptly, and keep me up-to-date about my order status. All-in-all, working with UniLink has been an extremely positive experience. Jan - Bank in Nashville
Chris, we are very pleased with the dependable and reliable customer service that we have come to appreciate and anticipate from UniLink. I know that my phone call or email will be handled promptly and efficiently. This is important because often times our bank customers are dependent on quick service whether it is for a new scanner, options for scanner service or professional advice from our scanner experts at UniLink. If I have questions I know I can rely on Chris to give me the guidance I need in a timely manner or direct me to others in the company to assist me. We are also very pleased with the option to order scanners online. This has helped reduce our scanner inventory. I have found the online ordering process to be easy. Not only do I receive email confirmation of my submitted orders but I generally receive a phone call from Chris to assure me that the order is being processed. UniLink is our vendor of choice because they are an extension of our bank and its number one goal of providing exceptional customer service. Karen - Bank in Indiana
Chris, we know we have options when it comes to who we get our hardware from. We come to you guys because your pricing is better, the service is great and whenever I want something, I get it. You and your team make everything easy and I would recommend you to anyone. J.S. – Vice President of IT, Regional Bank in Illinois
Working with Chris has been wildly different from working with other vendors. He was extremely patient and helpful while assisting to meet our deadlines. We certainly would not have had the same experience with any other vendor. UniLink offered fair prices and high quality products, but it was the service that will keep us coming back in the future. S.S. - IT Support Analyst II, Bank in Rhode Island
Chris, I received the two check machines, thank you for getting those to us so quickly. I also received a nice gift card from you for Starbucks… that was very generous of you. Your service is outstanding in all aspects of your professionalism. We are completely satisfied with you as our preferred hardware vendor and I will definitely keep you in mind when it comes to needing hardware for the bank. Thank you again. L.C. – Deposit Operations Specialist, Community Bank in Ohio
We switched to UniLink for our financial hardware because at the time we were buying 5 to 10 different products from different vendors and to make matters even worse, we were paying hundreds more than what UniLink charges for the same equipment. Ever since we switch to UniLink my rep, Chris, has went above and beyond to assist with all our needs and made purchasing hardware effortless. E.S. - IT System Specialist, Credit Union in Illinois